What is the check-in and check-out policy at Cais Urban Lodge?
Check-in is at 15:00 and check-out is by 12:00.
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Cais Urban Lodge – A Favorite for Families in Lisbon
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Key details
About the Hotel
Rua Do Ferragial, 31 A, Lisbon, 1200-182,
- Steps from Commerce Square
Great
8.7
9.4
1.0
4.2
Rooms Overview
Cais Urban Lodge offers suites, studios, and apartments for 1 to 6 people. Each unit includes air conditioning, free WiFi, and a private bathroom with free toiletries. Studios and apartments feature a kitchenette with a fridge, microwave, stovetop, dishwasher, and kitchenware. Select units have balconies with city views or views of the Tagus River. Rooms are equipped with a flat-screen TV, minibar, and tea/coffee maker.
Dining Options
The onsite Paraíso Cocktail Bar combines mixology and gastronomy, offering a sushi bar with Edomae-style sushi. The bar is located steps from Pink Street and features artworks by Nuno Saraiva and Diego Muñoz. Guests can enjoy a welcoming gesture with a fresh beer upon arrival.
Leisure & Entertainment
The lodge is housed in a historic Pombaline building, reflecting Lisbon's bohemian past through its decor. Guests can relax on river-view balconies or explore the nearby Tagus River on foot. The building's design incorporates artistic elements, including carpets, tables, and decorative details.
Location & Transport
Cais Urban Lodge is located in central Lisbon, between Cais do Sodré and Chiado. It is 700 meters from Commerce Square, 1 km from Rossio, and 1.5 km from St. George's Castle. Other nearby landmarks include Miradouro da Senhora do Monte (3.5 km) and the Arco do Triunfo (0.5 km). The Cais do Sodré Metro Station is a 5-minute walk away, and Humberto Delgado Airport is 9 km from the property.
Guest Services
The lodge offers personalized check-in without a traditional reception. Free WiFi is available throughout the property. Kitchens in apartments and studios are equipped with cookware, electric kettles, and dining tables for self-catering. Guests can use the seating areas and parquet-floored spaces for relaxation.
“More like stylish urban apartments than a traditional hotel, I found the location in Cais do Sodré ideal for exploring Lisbon's nightlife and Time Out Market. The well-maintained rooms, some overlooking the vibrant Pink Street, are equipped with kitchenettes and welcome extras, making it a practical and comfortable base. Its unique cocktail bar and sushi offerings also stood out to me.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Double Room Balcony2 persons30 sq. feet1 King-size bedAir conditioningBalconyroom details
- Duplex Suite2 persons27 sq. feet1 King-size bedAir conditioningShowerroom details
- Double Room2 persons20 sq. feet1 King-size bedAir conditioningShowerroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Lift
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Housekeeping
- Welcome drink
Dining
- Outdoor dining area
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Room decor
- Parquet floor
Show more
Cais Urban Lodge Location
Rua Do Ferragial, 31 A, Lisbon, 1200-182,
Explore Lisbon
Local Insights
Praca do Comercio
9 minutes' walk
Historic square featuring grand architecture and waterfront views, great for photos and nearby local markets.
Santa Justa Lift
11 minutes' walk
Iconic elevator that offers stunning views of the city and connects the lower streets with the higher districts.
Time Out Market Lisboa
4 minutes' walk
A vibrant market with gourmet food stalls showcasing local culinary delights and fresh produce from local vendors.
Castle of Sao Jorge
17 minutes' walk
Historic castle offering panoramic views of Lisbon, with fascinating exhibits on the city's history.
Miradouro do Torel
18 minutes' walk
Scenic viewpoint for leisurely strolls, offering a peaceful escape and beautiful city views.
Bike Rentals in Chiado
4 minutes' walk
Quick access to bike rental services allowing exploration of Lisbon's scenic routes, perfect for adventurous spirits.
Yoga Classes at Lisboa
15 minutes' walk
Relaxing yoga sessions at local studios, suitable for all levels, perfect for unwinding after a day of sightseeing.
Casa de Pasto
1 minute' walk
Casual dining spot boasting traditional Portuguese dishes, with a cozy atmosphere and local wine selections.
Povo
2 minutes' walk
Charming eatery focusing on local flavors; must-try is their signature octopus dish prepared with fresh ingredients.
Mano a Mano
2 minutes' walk
Italian cuisine in a warm setting; known for its homemade pasta and welcoming service, ideal for families.
Bairro Alto
11 minutes' walk
Vibrant neighborhood known for nightlife with bars and live music; a fun place for couples and friends.
Carmo Archaeological Museum
11 minutes' walk
Unique museum showcasing ruins of a former church, hosts various exhibitions with evening events sometimes available.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
30
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Perfect location
Comfy bed
Attentive host
Cons
Noisy neighborhood
Uncomfortable pillows
Guest reviewsbased on 821 reviews
Aiden from Ireland
Single
Deluxe Studio
4 nights in November 2025
|
Reviewed: February 12, 2026
9/10
central location easy access
The location was excellent! I easily walked to the Time Out Market and the railway station. It was also convenient to reach many historic sites nearby. I appreciated being met at the door for my check-in!!!
The sink in the bathroom only had cold water, made makeup removal a little difficult.
0 Helpful
Jamie from United Kingdom
Couple
Deluxe Studio
4 nights in November 2025
|
Reviewed: January 27, 2026
9.3/10
Fantastic Stay! Highly Recommend!
generous studio excellent location free beers comfortable room
The studio size was very generous. The location is excellent, placing you right in the heart of everything. I loved having free beers available, a very welcome touch. The room was always nice and comfortable. I could relax easily after exploring..
I must admit, the communication was solely via email or WhatsApp. This caused a bit of initial confusion about check-in. I was not sure how to actually get into the building.
Dining
9/10
Breakfast arrived in the room picnic-style, a unique and good touch. The staff asked me what time I preferred. This service added convenience and charm to my mornings.
Facilities
9/10
Elevator access was provided. This made moving luggage easy. Parking availability nearby proved very convenient with cars. The automated window shades were handy, nice for easy light control.
Rooms
10/10
The bed felt super comfortable, a true highlight of the room. The shower was very nice. The size of the room felt great and spacious. I recommend this room!
0 Helpful
|
Naomi from United States
Couple
Deluxe Apartment
4 nights in November 2025
|
Reviewed: January 16, 2026
6/10
mixed feelings about this stay
noise at night no coffee
the staff was quite lovely, and that's always a plus.
I was super bummed about the noise at night. It was hard to sleep well since i could hear everything happening outside. the room felt smaller than i expected, a bit cramped for me. also, i really missed having coffee available in the room.
0 Helpful
Grace from United Kingdom
Single
Deluxe Apartment
4 nights in November 2025
|
Reviewed: January 10, 2026
9/10
amazing stay!
welcome beers spacious room good bathroom fast communication
communication happened fast! i found welcome beers waiting for me when i got there on a hot day. the room was spacious enough for my needs. the bathroom size was good.
I thought i noticed a slight musty smell in the hallway near the elevators. It disappeared quickly though.
Location
9/10
location proves convenient, with several restaurants and pink street within walking distance. access from two different streets is simple. the mini bar is nicely stocked with a good payment system.
0 Helpful
|
Geoffrey from Canada
Single
Deluxe Studio
3 nights in November 2025
|
Reviewed: January 08, 2026
9/10
Central and Clean
good supplies efficient communication comfortable bed clean facilities
The room had good quality supplies. I found the communication with staff via whatsapp very efficient. I walked to many attractions, metro stations, markets, and great restaurants. The facilities were clean and the bed was very comfortable, i slept like a log.
There wasn't an office. It made initial check-in a little confusing.
Facilities
9/10
The building provided luggage storage upon checkout, very useful. Complimentary water and alcohol-free beers were a thoughtful touch, awaiting me upon arrival. Soundproof windows worked well, even though the area can be lively at night.
0 Helpful
|
Connor from Ireland
Single
Deluxe Apartment
3 nights in November 2025
|
Reviewed: December 18, 2025
9/10
spacious room natural light
The room was spacious. It had a large window offering natural light. The metro station was a five-minute walk. A grocery store was also nearby.
The shower took some time to run hot.
0 Helpful
Jason from United States
Couple
Deluxe Studio
4 nights in August 2025
|
Reviewed: September 21, 2025
9/10
short walk quick communication
The room included complimentary drinks in the fridge. The staff responded quickly to messages and communicated well. Dinner options were within a short walk from the location. The Time Out Market is also nearby for food and drinks.
The room had no table or chairs, and accessing the loft area felt somewhat unsafe.
0 Helpful
Show more reviews
FAQs
About Cais Urban Lodge
How far is Cais Urban Lodge from Humberto Delgado Airport?
The hotel is 11 km from Humberto Delgado Airport.
What nearby attractions can I visit while staying at Cais Urban Lodge?
Nearby attractions include Commerce Square (700 m), Rossio (1 km), and St. George's Castle (2 km).
Is breakfast available at Cais Urban Lodge?
Breakfast is available for an additional charge of 15 EUR and includes fresh pastries, fruits, and juice.
Are there restaurants close to Cais Urban Lodge?
Nearby restaurants include Cantinho do Avillez (0.5 km), Peixola (0.5 km), and Meson Andaluz (0.5 km).
What amenities are available in the rooms at Cais Urban Lodge?
Rooms feature air conditioning, free Wi-Fi, a flat-screen TV, and some include a kitchenette.
Does Cais Urban Lodge provide parking for guests?
Public parking is available nearby for 20 EUR per day, and reservation is needed.
How far is Cais Urban Lodge from popular nightlife and market areas?
The hotel is 900 m from Time Out Market and close to lively nightlife options in the Cais do Sodré neighborhood.
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